I used to be on AA flight 487 yesterday heading from San Diego to Charlotte. I just want to praise a flight attendant that went over and above the day-to-day routines of her job. She was so well mannered & friendly and ready to share her ordeals along with make me experience additional cozy.
So here is my Close friend owing at function and my son fearful and puzzled standing within the gate and waiting around in line For more info. Finally your personnel told them which the flight was likely to board all over again and it by no means did. Lori needed to get again to her small kids that night and her job the following early morning, when the attendant stated the flight was cancelled. Your team commenced administering adjust flight information and hotel information. Lori lives around one hour absent and experimented with to get a hassle-free hotel for them to spend the evening. By the point it had been her change, there have been no convenient inns remaining in the area. Throughout this time, I'm on one mobile phone with American Airways and my husband is on Yet another and Lori is waiting in one line next to my son who stood close to her in A further. They finally reticketed All people within the flight. My son, the minimal which i put in $a hundred and fifty to get escorted and cared for by your airline, was not put on the following attainable flight to return house to his family members, but alternatively was put on an American Airways flight the subsequent day.
Be sure to look into this so other travellers gained’t contain the exact same practical experience…..I would love a reply from You furthermore may..
I didn't have any luggage to examine! index Why does AA Buyer Service proceed to lie about causes which the flight was overbooked? The ticket agent instructed me the flight was overbooked.
Once i arrived in Newark, AA informed me that the ticket agent had did not “scan” my bag, and Because of this, even at 7:00 p.m., they may not arrange for my bag to have on another flight to Newark that evening.
Ref: Ticket numbers 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th because of ailment. I fully grasp we will use our tickets inside the 12 months from day of invest in.
no. 0012309351902 from SNA to DFW. I was issued long term flight passes superior to get a yr. I'm crafting to ask for which you waive the $two hundred transfer cost when I am able to make use of the passes.
all to usually, management is contacted when issues go Improper…this isn't a kind of letters…..i am making contact with american airlines customer service due to an excellent flight attendant named MARITA LORDI (FA #9
For starters, huge many thanks and shout out towards your Cust Svc rep Laura. She is very welcoming and was ready to deal with my problem rapidly. You must come to feel extremely lucky to possess her being an worker.
Regrettably as a result of weather conditions I used to be not able to get out with the tri cities on time this past week. Having said that I'm really pissed off with American Airways consumer service.
Charlestown to Akron worst boarding expertise ever. Gate 38 b. A greyhound bus terminal is healthier operate. Good luck with your new Professions
Wanda also ordered a wheelchair for me as 1 had NOT been ordered Regardless that I'd requested 1 After i obtained my ticket.
I not too long ago took a flight from JFK to St Thomas on the Saturday eight am flight and experienced by far the most helpful, economical knonwledgable flight attendant she was good. I'd like to many thanks her for generating my excursion much more enjoyable.
Please ahead me the data for my vacation voucher that needs to be on file. I've misplaced the initial as I had saved it on my other Laptop that may be getting serviced.